Privacy Policy

Nextorbiter("we", "us", or "our") provides a customer relationship management (CRM) platform and digital marketing services. This policy explains what information we collect, how we use it, and the choices you have. By using our services, you agree to the practices described here.

Information we collect

• Account information — name, email address, phone number, and business details you provide when you register or that your administrator provides on your behalf.
• Customer and contact data — information you store in the platform about your own contacts and conversations, including messages exchanged through connected channels such as WhatsApp.
• Usage data — how you interact with the platform, device and browser information, and log data used to keep the service secure and reliable.

How we use information

• To provide, maintain, and improve our services.
• To enable messaging features you request, including sending and receiving messages through connected platforms.
• To communicate with you about your account, updates, and support.
• To protect the security and integrity of our services.
• To comply with legal obligations.

Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate the platform (such as hosting, database, and messaging infrastructure providers), and when required by law or to protect our rights. Any such providers are bound to handle information consistently with this policy.

WhatsApp and third-party platforms

When you connect a third-party messaging platform such as the WhatsApp Business Platform, your use of that platform is also governed by that provider's own terms and privacy policy. We access and process messages solely to provide the features you have enabled within our service.

Data retention

We retain information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described below.

Security

We use reasonable technical and organizational measures to protect information, including encryption of sensitive credentials and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at the address below.

Contact us

If you have questions about this policy or your information, contact us at nextorbiter@gmail.com.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated date.